We are sure you will love your LEELO. as much as we do, but if for any reason you are unhappy with your purchase, we will happily provide you with a store credit (excluding shipping) with no expiry date.
Please keep in mind, in order for us to accept your return, the below requirements must be met;
If you have purchased through AfterPay, the returns process is the same as the above, when a store credit is issued, your AfterPay payment plan will continue.
To start the process, simply email email@example.com or send us a message on Facebook & we will assist :)
56A CASTELLON CRES COOGEE, PERTH 6166
We recommend using a tracking service to monitor your return.
Please note, we cannot add or change discount codes on already placed orders.
HOW DO I EXCHANGE A SIZE IF YOU ARE OUT OF STOCK?
A: Simply contact us at firstname.lastname@example.org to let us know what size you would like to exchange. If we are well and truly sold out of the size you need, we can offer you a refund less the cost of shipping.
A: Fabrics used in manufacturing are listed in the product descriptions on our website.
A: Measurements for you to refer to when picking a size are outlined on our website, to help you achieve the best fit. If you are in between sizes in our crop tops or sports bras, we would recommend selecting the larger size, as the fit is quite snug and the fabric doesn’t have a lot of stretch.
A: Please contact email@example.com and we will help you anyway we can, as long as you contact us before the product is shipped. Please remember during launch/restock periods we receive high volumes of orders and emails, and can't always make changes to orders in time before they're shipped.
A: The best way to find out about any Leelo Active updates including restock dates, is to join our mailing list. Our members are the first to know and you can sign up easily by scrolling to the bottom of any page on our website. Also follow @leelo.active on Instagram.
A: No. Please refer the Shipping page on our website, which outlines important information regarding import liabilities, taxes and the associated costs.